TERMS AND CONDITIONS
Tour Cancellation/ Change by Tour Operator
ASI TOURS LLC reserves the right to cancel the Around Australia Tour departure for any reason it deems necessary including insufficient demand or force majeure. In the unlikely event the tour is canceled prior to departure, ASI TOURS LLC will refund all monies received for the reservation. ASI TOURS LLC cannot assume responsibility for any costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through ASI TOURS LLC. In the event that it becomes necessary or advisable for the comfort or well being of the passengers, or for any reason whatsoever, to alter or cancel any part of the itinerary or arrangements, such alterations may be made without penalty to any and/or all operators or ASI TOURS LLC.
ASI TOURS LLC reserves the right to substitute accommodation for those listed on the Around Australia Tour itinerary. If a change becomes necessary for any reason the hotel substituted will be of equivalent quality or the best available, to those shown. No refunds are provided due to hotel changes.
Domestic Air Arrangements
ASI TOURS LLC is not responsible if an airline cancels, reschedules or delays a flight for any reason. No refunds will be provided by ASI TOURS LLC for portions of the tour missed due to canceled, rescheduled, or delayed flights. Air routings are subject to availability. Air routings are not guaranteed and are subject to change at any time. ASI TOURS LLC does not accept liability in the unlikely case of any passenger being denied boarding by any airline carrier due to the carrier’s overbooking of a flight.
Frequent Flyer Award Credit For Flights:
Qantas Airways, American Airlines and Alaska Airlines are all part of the One World Alliance which allows earning mileage credit for flights on partner airlines. Both American Airlines and Alaska Air advise that our tour members can earn mileage credits for all domestic flights in Australia flown on Qantas with QF flight numbers as long as QF is provided with the passenger’s applicable frequent flyer number when checking in for flights, at the discretion of the airlines. Tour members can also earn mileage credits for international flights between the USA and Australia for flights arranged on their own, at the discretion of the airlines. Those tour members flying to and from Australia on Qantas may apply earned mileage credits to either their American Airlines Advantage program or their Alaska Air Mileage Plan accounts. Tour members are advised that ASI TOURS LLC has no responsibility for mileage credits being awarded to tour members frequent flyer accounts. Tour members are further advised that airline frequent flyer rules and regulations regarding the awarding of mileage credits are subject to change at any time at the discretion of the airline. It is always advisable to retain all boarding passes until mileage credits for all applicable flights are reflected in your account. It is the responsibility of the tour member to contact the airline directly to resolve any issues regarding frequent flyer miles.
Luggage Allowance and Disclaimer
ASI TOURS LLC’s luggage allowance is one suitcase and one carry-on bag per tour member. The size and weight maximum are as follows:
Your carry-on luggage should not exceed 41 linear inches, measured by adding length + width + height. The maximum weight is 15lbs. It must easily fit in the overhead compartment or under the seat in front of you on the aircraft as well as on the motorcoach. You are allowed to bring a quart-sized plastic bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.
Check-in luggage is restricted to 61 linear inches which is measured by length + height + width. Your maximum allowance without incurring excessive weight charges from the airlines is 50 lbs. ASI TOURS LLC is not responsible for additional costs due to overweight luggage. ASI TOURS LLC is not responsible or assumes liability for lost or damaged luggage or personal items due to airline, hotel or group handling of luggage.
Authority To Refuse Or Remove Tour Member(s)
ASI TOURS LLC, and/or it’s agents, has the authority to use complete discretion in refusing transport to any tour member and may require any tour member to leave the tour if ASI TOURS LLC reasonably believes that the tour member has engaged in, is engaged in, or is threatening to engage in, behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other tour members and or others. ASI TOURS LLC and/or its agents, additionally have the authority to remove a tour member from the Around Australia Tour for disruptive behavior that is harassing, obscene, verbally abusive, physically abusive to other tour members, agents of ASI TOURS LLC or others. Should the tour member in this situation refuse to follow tour rules and guidelines set forth by ASI TOURS LLC or the Tour Director or agent, ASI TOURS LLC, ASI Tour Director has the authority to remove such tour member from the tour. Should such tour member be removed from the tour, ASI TOURS LLC assumes no liability for accommodation, transportation, meals, medical attention or other expenses as a result of being removed from the tour. ASI TOURS LLC shall not be required to refund any portion of money paid for the tour not used. ASI TOURS LLC shall be entitled to recover from the tour member any expenses paid by ASI TOURS LLC, ASI Tour Director or its’ agents in the removal of the passenger or the exercise or enforcement of this clause. ASI TOURS LLC, ASI Tour Director or it’s agents reserves the right decline, any person as a tour member for health or mental condition or physical infirmity that is determined may impede the operation of the tour or any and all rights of each tour member.
You must immediately report to the ASI TOURS LLC Tour Director, any medical problem requiring special attention while on tour. ASI TOURS LLC IS NOT RESPONSIBLE FOR PROVIDING FOR OR PAYMENT OF ANY MEDICAL ATTENTION but will assist, if in the determination of the ASI TOURS LLC Tour Director, their help is beneficial. ASI TOURS LLC is not responsible for the quality or results of medical care received by a tour member. ASI TOURS LLC does not provide personal assistance for walking or climbing stairs. ASI TOURS LLC reserves the right to quarantine or terminate the remainder of the tour if it is determined that a tour member with a medical condition, continuing on the tour would pose a threat to the health and safety of the tour member or hamper in any way the forward movement of the group. If a tour member becomes hospitalized they will be allowed to rejoin the Around Australia Tour with confirmed medical certification from a licensed health practitioner indicating that the tour member is fit to travel without causing harm or posing a safety threat to themselves or to other passengers. ASI TOURS LLC will not refund or pay for costs or expenses incurred for cancellation or termination of the remainder of the tour due to the medical condition. The Americans With Disabilities Act has no application overseas. Accommodation on the Riverboat Proud Mary is not suitable for tour members that cannot climb stairs on their own.
Special Dietary Needs and Requests
Special dietary requests and preferences must be provided to ASI TOURS LLC at the time of booking. Your Tour Director will assist with special meal requests whenever possible. Included breakfasts are generally buffet style with a wide variety of food options available. While there is no guarantee of availability, restaurants in Australia generally make every effort to be helpful and care for special dietary needs.
Smoking & Illegal Drugs Prohibited On Tour
No form of smoking is allowed on any transportation that is provided by ASI TOURS LLC. Most Australia hotels, restaurants, and other venues are smoke-free or have strict non-smoking regulations in public spaces. Tour members must adhere to all third-party smoking regulations. Possession of any type of illegal drugs on tour will result in immediate termination by ASI TOURS LLC. Tour members bear total responsibility for being aware of and abiding by the Laws for drug possession for any countries and states bring visited. Should such possession result in termination of the tour, repatriation is at the tour member’s expense.
Cost Of Tour
The cost of the Around Australia is based on tariffs, rates of exchange, schedules, rules and fuel prices in effect on 7/15/2017. The Around Australia Tour prices are based on rates (reflecting foreign exchange rates) known at the time of publication and expected to be in effect at the time of departure. Tour prices are per person, double occupancy (two people sharing a room). Single room supplements are available but the number of single rooms available may be limited.
The cost of the land portion of the tour excluding Australia domestic flights is guaranteed against any price increase at the point ASI TOURS LLC receives full payment for the tour. The cost of the tour domestic flights in Australia is guaranteed against any price increase at the point ASI TOURS LLC receives full payment for the tour except for any increases related to fuel surcharge or taxes. The only other exception to the above guaranteed rates is a dramatic change in currency exchange rates which is an uncommon occurrence.
Final payment for your tour is due 90 days prior to commencement of travel and services. Reservations (land and Australia domestic air) may be canceled, at the discretion of the ASI TOURS LLC and/or airline if final payment is not received by the due date 90 days prior to departure and cancellation penalties will apply. For new bookings within 90 days of departure, payment in full is required at the time of booking. An invoice will be sent to you with your confirmation package; supplementary invoices maybe sent before final payment date.
LAND INCLUDING AUSTRALIA DOMESTIC FLIGHTS
The land portion of the Around Australia tour is paid by, check, money order or bank wire. If we accepted credit cards, the cost of our tour would need to be approximately $400 per person higher. Clearly this is unwarranted and provides negligible value for the number of award miles received. Also, as outlined above, you can receive travel insurance protections for the air and land portions of your tour by purchasing your international air ticket with rewards type credit cards such as Chase and CitiBank. Travel insurance is also available with top rated Travelex through ASI Tours LLC. Travel insurance coverage is also available via other sources.
ANY PAYMENT TO ASI TOURS LLC CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS.
Visas & Passports
You are responsible for obtaining and paying for your Australia visa which is in the form of an ETA, (Electric Travel Authority) and for meeting all health and other requirements of Australia. ASI TOURS LLC cannot accept liability for any passenger who is refused entry onto any transport or into Australia due to failure of the passenger to carry correct documentation or adhere to specific entry and exit requirements, or for any reason beyond the control of ASI TOURS LLC. ASI TOURS LLC requires copies of the pages 2 and 3 of your passport to be submitted with your tour application and deposit.
A valid passport with at least four (4) blank pages is required for U.S. citizens on ASI TOURS LLC tours. The expiration must extend at least 6 months after your return date to the United States. The U.S. Dept. of State will no longer add visa pages into U.S. passports as of January 1, 2016.
For information on how to apply early, visit: Travel.State.Gov/ApplyEarly or call the National Passport Information Center at 877-487-2778. You can apply at your local main post office or online at the following link: https://travel.state.gov/content/passports/en/passports.html
For more information about traveling to destinations abroad, we recommend the “Learn about your destination” section on the U.S. Department of State travel website www.travel.state.gov.
Australia Visa Issuance
You can easily obtain a visitor E-Visa for Australia with the link below. All tour members must have their Australian Visa before final documents will be issued. Please remember your name and personal information Must be Exactly the same as on your tour application to ASI TOURS LLC as it is on your passport and visa. E-visas can be obtained before departure at http://www.immi.gov.au
Australia Visitor Visas (at this printing) cost
For updates on world travel and general information from the US Customs and Boarder Protection, please see the link below:
U.S. Customs and Boarder Patrol – Know Before You Go
A change in the travelers name or itinerary after the tour deposit and/or final payment has been made, may be subject to a revision or cancellation fee by ASI TOURS LLC or airlines.
Not Included In The Tour Price
The following items are not included in the land tour price, unless otherwise noted: international airfare to and from your home city including any taxes, airline baggage fees, including checked and/or excess baggage fees, passports; visas, vaccinations, laundry and/or dry cleaning; telephone calls, mini-bar alcohol, beverages, meals not listed as included on the Around Australia Tour, excess hotel or ship charges, airport transfers on arrival in Australia and departure from Australia, optional excursions, porterage at airports, travel protection plan, personal services, any items of a personal nature all medical needs or expenses and items not specified above as included. Gratuities for riverboat cruise personnel, hotel housekeeping staff and your Tour Director are also not included.
Force Majeure Advisory
There is always the slight possibility of events beyond the control of ASI TOURS taking place on tour. In such event, ASI TOURS LLC assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an Act of God or any other force majeure condition. This includes, without limitation: volcanic eruption, environmental pollution or contamination, fire, inclement weather, earthquake, low or high water levels, flood, water and/or power shortages or failures, tropical storms or hurricanes, tsunami, riots or civil commissions or disturbances, and any other acts of a similar nature. This also includes sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by ASI TOURS LLC that impacts negatively on, or restricts, its ability and capacity to fulfill any of its contractual conditions. In the event that any of these conditions apply, ASI TOURS LLC shall be discharged, excused and released from performance to the extent such performance is limited or prevented, without liability of any kind.
Wi-Fi Access and Cell Phone Service
Wi-Fi signals on transportation and in hotels is provided by an independent third party with separate Terms & Conditions of usage and acceptance thereof. Wi-Fi is included at most hotels and on some coaches. Wi-Fi connectivity is not guaranteed and may at times be disrupted. Please check with your cell phone provider to determine their roaming charges for Australia.
Optional Activities available for booking, and provided by local operators or other third parties, not included or associated with the Around Australia Tour are entirely independent of ASI TOURS LLC and are not a part of the product or services provided by ASI TOURS LLC. THIS IS IN ADDITION TO but not limited to operators or third parties suggested to you by ASI TOURS LLC or where ASI TOURS LLC assists you in booking such Optional Activities. Your contract for service of ALL said activities will be between you and the operator of the Activity and will be subject to its Terms and Conditions, which may contain exclusions or limited liability. ASI TOURS LLC or its agents, has no liability for any Optional Activity or for any act(s) or omissions by and of the operator or third party or its agents connected with the activity. Tour members are advised to always check and consult the local operator’s Terms and Conditions regarding any activity they choose to participate in.
If you elect to participate in any activities including, but not limited to, any excursions involving snorkeling, SCUBA diving, animals, including riding on animals, hot air ballooning, ziplining, rock or other climbing, whitewater rafting, skydiving and any activity which ASI TOURS LLC considers to carry inherent risk of serious illness, injury or death then you fully understand and acknowledge that such activities carry with them various inherent risks, including serious illness, injury or death and you take complete responsibility for your own health and safety and further agree to assume all risks of injury, illness or death, whether foreseen or unforeseen, that may befall you as a result of participating in any activities and agree to release ASI TOURS LLC and its affiliates, their agents, employees and representatives from any liability whatsoever related thereto.
Further, as consideration for being permitted to participate in the activities; you release ASI TOURS LLC, whether known or unknown, from, and agree not to sue or make claim against ASI TOURS LLC for, property damage, cancellation of any activities for any reason, illness, negligent rescue operations or procedures, personal injury, or death arising out of your participation in the activities, and any activity related thereto, including but not limited to transportation to and from the site of the activities, regardless of whether such property damage, illness, personal injury, or death results from the negligence of ASI TOURS LLC (but not its reckless, willful, or fraudulent conduct), and/or from any defect in equipment. You further agree to indemnify and hold ASI TOURS LLC harmless with respect to any claim made against ASI TOURS LLC by any other party (a) related to your participation, or (b) which would be subject to the above release and covenant not to sue if you had made the claim directly yourself. Payment of your deposit indicates you accept these risks and dangers and agree to hold ASI TOURS LLC harmless for such.
The Around Australia Tour member agrees that neither ASI TOURS LLC nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services.
Travel Protection Plan
ASI Tours LLC recommends that you purchase a Travelex travel protection plan to help protect you and your travel investment against the unexpected.